Operations, growth, money and people in a single platform you own. Drop 10–20 separate tools for one source of truth, live numbers, and AI that can act on real business data.
Every screen below is a coded mock using fictional data from a demo brand. Savings are estimates from typical list prices.
Operations
Customer Support
Your team answers every channel from one queue. Each ticket shows the customer’s orders, tracking and refunds next to the conversation, so nobody tabs out to Shopify to find out what happened.
Unified inbox for email, chat, WhatsApp and phone
Macros, SLAs and attachments
Order context beside each ticket
AI-drafted replies your team approves before sending
Replaces:GorgiasHelp ScoutZendesk
Est. saving
Estimate
A$2,550/mo
A$750 software + 30 h × A$60/hr. For a 15-person team.
Operations
Voice agent
The agent answers common calls, books callbacks for the rest and logs a transcript and summary to Support, so a missed call never becomes a missed customer.
Answers order-status and FAQ calls from live order data
Books callbacks into your team’s calendar
Logs transcripts and summaries to Support
Hands over to a person when it is unsure
Replaces:Phone answering serviceIVR
Est. saving
Estimate
A$1,400/mo
A$500 software + 15 h × A$60/hr. For a 15-person team.
Operations
Warehouse and fulfilment
Orders land in a prioritised queue with SLA timers. Rules choose the box by product shape and size, and route each parcel to the right carrier or 3PL before the label prints.
Order queue with pick/pack and SLA timers
Box selection by product shape and size
Carrier and 3PL routing rules
Labels and tracking back to the customer
Replaces:ShipHeroStarshipitShipStation
Est. saving
Estimate
A$3,000/mo
A$1,500 software + 25 h × A$60/hr. For a 15-person team.
Operations
Inventory
See what you have, where it is and how long it will last. Live availability flows to every channel, and the projection flags SKUs that will run out before the next shipment lands.
Stock by location and sales channel
Live availability to every channel
Stock projection and weeks of cover
Stock-out risk flagged early
Replaces:Cin7Inventory spreadsheets
Est. saving
Estimate
A$1,200/mo
A$600 software + 10 h × A$60/hr. For a 15-person team.
Operations
Supply chain
Reorder suggestions come from your real forecast and lead times. Turn one into a draft PO in a click, track supplier threads and approvals, and see landed cost including freight, duty and FX.
Purchase orders and supplier directory with threads
A$450 software + 12 h × A$60/hr. For a 15-person team.
Growth
Live dashboard
Watch the store as it happens: visitors now, carts in progress, the add-to-cart to purchase funnel and where people are. Put it on the office screen in TV mode. It respects customer consent.
Visitors now and active carts
Add-to-cart → checkout → purchase funnel
Live map and recent-events ticker
TV mode for the office screen, consent-aware
Replaces:Triple Whale live viewLittledataSupermetrics
Est. saving
Estimate
A$1,080/mo
A$600 software + 8 h × A$60/hr. For a 15-person team.
Money
Finance
See profit as the month unfolds: revenue, COGS, gross margin, ad spend and contribution margin against budget, with accounting synced from Xero and a cash position and forecast.
A$350 software + 16 h × A$60/hr. For a 15-person team.
People
Tasks and projects
Run projects the way your team already does, with list, board, calendar and Gantt views, templates, subtasks and dependencies. Turn an email into a task, and limit people to the projects they should see.
List, board, calendar and Gantt views
Templates, subtasks and dependencies
Email-to-task
Per-project access
Replaces:ClickUpAsanaMonday
Est. saving
Estimate
A$900/mo
A$300 software + 10 h × A$60/hr. For a 15-person team.
Add-ons
Creator Collab
Discover creators, take applications, run gifting and seeding, issue affiliate links and codes, manage commission programs, approve content and pay creators, with a portal for the creators themselves.
Discovery, applications, gifting and seeding
Affiliate links and codes, commission programs
Content approvals and payouts
A creator portal
Replaces:GRINUpPromoteAspire
Est. saving
Estimate
A$3,700/mo
A$2,500 software + 20 h × A$60/hr. For a 15-person team.
Add-ons
Perform Creative
Run briefs, UGC and creative production in one workflow, keep versions and an ad-creative library, and see performance by creative for Meta and TikTok: hook rate, CTR and ROAS.
Briefs and a UGC and production workflow
Versioning and an ad-creative library
Performance by creative: hook rate, CTR, ROAS
Meta and TikTok
Replaces:Creative-agency retainersCreative-analytics tools such as Motion
Est. saving
Estimate
A$1,500/mo
A$600 software + 15 h × A$60/hr. For a 15-person team.
Also included
Smaller modules, each with its own screen, replaced tools and estimated saving.
AI
Ask your business a question. Get an answer from live data.
Connect Claude, ChatGPT or any MCP-compatible AI to Operu. You choose which tools it can use and whether it can read or write.
Any MCP-compatible AI
Connect Claude, ChatGPT or any client that speaks MCP.
Per-tool on/off switches
Turn each tool on or off. Nothing is exposed by default.
Read and write scopes
Let AI read your data, and only write where you allow it.
Try asking:“What should I reorder this week?”“Draft a PO for the top 3 at-risk SKUs.”“Which channel made the most profit last month?”“Summarise overdue tasks by owner.”
Est. saving
Estimate
A$700/mo
A$100 software + 10 h × A$60/hr. For a 15-person team.
Operu Decide
Decisions with their reasoning attached.
Give it a decision and the options. It scores them against your own data and returns a recommendation with its reasoning. Admins set rate limits and daily caps.
Weighs options against your data
Recommendation with reasoning
Admin-set rate limits and daily caps
Est. saving
Counted under AI assistant
Savings
See what one system could save your brand.
Tick the tools you pay for today, set your team size and hourly cost, and see an estimate with the maths shown.
The assumptions behind the numbers
Indicative AUD estimates, excl. GST, for a 15-person team at A$60/hr. They come from typical list prices and are not quotes. Check current vendor pricing.
EstimateCore total: about A$8,000/month in software plus about 203 hours/month (A$12,180 at A$60/hr). Estimates, check current vendor pricing.
Pricing
Three plans. One setup fee. No per-seat surprises.
Pick the plan that matches your size. Prices are in AUD and exclude GST.
Priority support and a dedicated onboarding manager
One add-on included
Prices in AUD, excl. GST. Setup is a one-off fee per plan.
Compare plans
Add-ons
Available on every plan. Scale includes one add-on. Add-on prices are indicative and may change before launch.
Creator Collab
Available on every plan
Creator and influencer collaboration: discovery, gifting, affiliate codes, commissions, content approvals, payouts and a creator portal.
$499AUD / month + GST
Included once with the Scale plan.
Perform Creative
Available on every plan
Paid-social creative production: briefs, UGC workflow, versioning, an ad-creative library and performance by creative for Meta and TikTok.
$799AUD / month + GST
Included once with the Scale plan.
Security and permissions
You decide who sees what, including the AI.
Built with security best practices. Certification roadmap available on request.
Role-based access
Roles for owners, managers and staff, with sensible defaults.
Module-level permissions
Switch whole modules on or off per role.
Per-person project access
Limit people and contractors to the projects they work on.
Per-tool AI switches
Turn each AI tool on or off, and choose read or write scope.
Scoped access tokens
API and AI tokens limited to exactly what they need.
Audit trail
See who viewed or changed what, and when.
Tenant data isolation
Each workspace’s data is isolated from every other workspace.
Encrypted shared credentials
Team logins are stored encrypted, with per-person access.
Australian-hosted data
Available on request. Ask us about your requirements.
White-label and multi-tenant
Your own domain, logo and colours, with isolated data per workspace. Included in the Scale plan.
We do not currently claim any compliance certification. A certification roadmap is available on request.
Implementation
Live in about four weeks.
A typical timeline. Yours depends on how many tools you are replacing.
1Week 0
Kickoff and data audit
Map your tools, data and owners.
2Week 1
Connect
Shopify, accounting and your 3PL.
3Weeks 2–3
Migrate and train
Move tasks, suppliers and products. Train the team.
4Week 4
Go live
Switch off the old tools.
Typical timeline. Yours depends on the tools you replace and the state of your data.
Customers
Run on Operu every day.
Two founder-owned brands that use Operu to run their operations.
“Stock, support, finance and tasks all live in one place now. Monday no longer starts with three people reconciling three spreadsheets.”
OHONEST Health
“New starters get one login instead of a dozen, and when we ask what to reorder, the answer comes from our live numbers.”
NYNew You
ONEST Health and New You are owned by the same founder as Operu.
FAQ
Questions we get asked.
A typical rollout takes about four weeks: kickoff and a data audit, connecting Shopify, accounting and your 3PL, migrating tasks, suppliers and products, then going live and switching off the old tools. Timing depends on how many tools you are replacing and how clean the data is.
Shopify, Xero, 3PL and carrier connections, Google Workspace, Meta and Google Ads, and Klaviyo are part of the typical setup. If you use something else, tell us on the demo and we will tell you plainly whether it is supported.
Plans are billed monthly, or annually at a discount. There is a one-off setup fee for each plan. Specific contract terms are confirmed in your order form.
All prices are in Australian dollars and exclude GST. GST is added to your invoice where it applies.
Yes, per plan: Starter includes 5 users and Growth includes 20. Scale has no user limit. There are no per-seat fees on top.
Yes, that is part of the Scale plan: your own domain, logo and colours, with isolated data for each workspace. Talk to us about your setup.
AI features only see the data you allow them to. Each AI tool has its own on/off switch and a read or write scope, and admins can set rate limits and daily caps. Ask us for the details of how data is handled for your setup.
You keep them running during migration, then switch them off once your team is live on Operu. We help you plan the order so nothing falls through the gaps.
Every plan includes guided onboarding and standard support. Scale adds priority support and a dedicated onboarding manager.
Estimates use typical published list prices, converted to AUD and excluding GST, plus conservative time-saving assumptions at your blended hourly cost. They are not quotes. The calculator shows every assumption, and you can edit the cost of each tool. Check current vendor pricing.
Run your whole brand from one place.
Book a 30-minute demo and see Operu on numbers that look like yours.
